Challenge
The client, a US tech startup, wanted Alverden to develop a chatbot for picking out and bringing content to users during a conversation in a messenger. The chatbot should be well-compatible across various messengers and serve as a full-fledged alternative to other ways of finding content, such as books, magazines and browsing the Internet.
Solution
Alverden developed an AI-powered chatbot that provides users with the cherry-picked content according to their requests. Compatible across various messengers, such as Slack, Skype and Facebook Messenger, the chatbot communicates with the user in natural language, analyzes their inquiries and delivers content as a response during conversation.
The chatbot also allows viewing statistics on user engagement. As a brand-new way of training employees, the chatbot allows creating customized microlearning platforms within corporate messengers. It enables uploading and editing content in the form of texts, images and videos, providing content to users in small portions according to the pre-defined training schedule and checking their knowledge with small quizzes. This new format of training helps keep users engaged, avoid overloading with new information and boost knowledge retention. Today, the chatbot is successfully launched and used in several educational projects.
Stack
Frontend: Html5, CSS, CSS3, Ajax, AngularJS
Backend: C#, ASP .NET MVC, Entity Framework, Microsoft Bot, Api.ai, AutoFac MSSQL