The client, a water supply and irrigation systems company, required an application that would allow people to order the irrigation systems conservation and repair services online. The application should replace the existing system that relied heavily on phone calls and filling in paper forms and was too time-consuming both for the company managers and clients. Besides, the application CRM should be fully accessible for visually impaired people.
In line with the client’s requirements, Alverden developed a web application that fully automated the entire process of ordering the company services, both for clients and the company workers. Each user can create their own application account as simply as by entering a phone number or an email. The account is used to make a new appointment, pay for the services, view the appointments history, etc.
As of payment methods, we added an integration with PayPal and credit card payment services so that users can choose an option that suits them best. The company managers also have their own accounts in the application, where they can manage:
A list of clients and their personal details
The appointments schedule, which can be filtered by ZIP-codes and weekdays, etc.
We also added integration with an email notifications service to automate the process of notifying users about the status of their appointments. The developed application helped reduce the amount of paper work, boost the services quality and speed, and enhance customer loyalty to the company. Since the launch of the application, the number of the company clients has doubled.
Frontend: AngularJS, HTML, AJAX, JQuery
Backend: ASP.NET MVC 5, Entity Framework, MSSQL, Telerik Kendo UI, PayPal API, Payment Gateway Integration, MailChimp/Mandrill API